Description: This software and hardware complex is based on a software solution. The functionality of such a solution meets all the requirements that the market places on such systems today. Analogs of such systems are known as electronic queue, queue management system, or simply LMS. The main task that electronic queuing systems solve is to save visitors from the institution from independently organizing their expectations of receiving services and interacting with other customers of the company in this process. Among other things, the use of such systems makes the workflow completely transparent, since the program captures all the data related to the performance of official duties by each of the specialists.